WHAT WE OFFER

We personalise our service by attending your home or business premises to provide IT support. Our qualified technicians will perform the necessary investigations and problem rectification onsite to allow for timely resolution of your IT issue.

Office

IT SUPPORT

  • General maintenance and performance

    • Like any investment, your computer needs constant care. When was the last time your computer had a thorough clean? If it has been more than six months, we would recommend you schedule a preventative maintenance visit to ensure optimal performance.

  • National Broadband Network (NBN) Setup

    • Has the NBN been set up in your local area? Do you need assistance with set up and configuration? What about choosing an appropriate service provider? We’ve assisted many of our residential and business clients with a seamless transition to the NBN enabling them access to high speed internet.

  • Remote Support

    • While Sunshine Coast iT is an onsite service, we offer remote support using a secure portal which allows us to gain remote access to your computer to investigate and rectify issues. Our service is fast, secure and will save you time.

  • New Builds and Upgrades

    • Need a new computer or laptop? Require assistance transferring your old data to your new device? Are you running low on hard drive space or suffering from a slow computer? Sunshine Coast iT can build or source a new device that is custom to your needs or breathe new life back into your existing system by upgrading critical components.

IT INFRASTRUCTURE

  • Networking Solutions

    • Sunshine Coast iT specialise in all aspects of wireless and wired networking including troubleshooting, configuration, installation and setup of Routers or WiFi networks. A secure wireless network can provide you with freedom of movement and access to the internet and your network anywhere at home or in your office.

  • Cloud Infrastructure

    • This involves the use of a third-party platform (called a data centre), whereby the infrastructure is provided to you via an internet connection, on demand and always available. This is an effective way to store data whether it be photos, emails or business documentation. Sunshine Coast iT recommends this type of solution for businesses as the "cloud" which also negates the need for your own expensive on premise Servers. Our trusted cloud providers are Microsoft, Google and Apple

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IT SECURITY

  • Spyware and Malware

    • Has your computer been slow or acting strangely? Your computer might be infected with Spyware or Malware. These infections hide away and attach themselves to critical system files causing data corruption and computers to perform sluggishly. Sunshine Coast iT is able to assist with the removal if you suspect you have an infection and want to prevent any further damage.

  • Anti-virus and Firewalls

    • As the internet has grown, so has the level and complexity of threats and attacks. Virus attacks, hackers, spam and malicious emails cause significant disruptions for home and business users. Sunshine Coast iT offers professional and comprehensive protection from IT security risks and have designed a IT Security Package which offers the ultimate protection. Click here to review our IT Assist Packages.